This week we review the stories that garnered significant news coverage during the first half of 2019. It’s a mix, of course: Canada and the EU passed important accessibility legislation. On the legal front it has been another big year, the newest targets include, wineries, art galleries, and restaurants. Several big-name lawsuits have finally come to an end with interesting results. Local governments in Florida have been bombarded with lawsuits.
Each of these ten subjects solidly earned their place as one of the Top “Accessibility in the News” Stories this first half of 2019, setting quite the stage for the rest of the year:
- New York Subways: Metropolitan Transportation Authority Faces Litigation Over Lack of Accessibility
- Domino’s Lawsuit Sets Precedent: Websites and Apps Are Covered by ADA
- Kroger Avoids Litigation Through Website Remediation
- Bill C-81 Passes in Canada
- The European Accessibility Act is Approved by European Parliament
- Uber and Lyft Hit with Lawsuits Claiming Lack of Access
- Accessibility in Gaming: Microsoft’s Adaptive Controller, Expanded in Game Accessibility Options Becoming the Norm
- Florida Shows That Governmental Websites Aren’t Exempt from Accessibility Litigation
- This Year in Accessibility Lawsuits: Hardest Hit Include Wineries, Art Galleries, and Restaurants
- Accessibility in Politics: From Campaigns to Voting
Have changes/additions/suggestions? Let me know!
New York Subways: Metropolitan Transportation Authority Faces Litigation Over Lack of Accessibility
Back in January, in a very tragic turn of events, a young woman died after falling down the stairs in a subway station in New York. The woman, 22 years old, was trying to carry her baby in a stroller down stairs in a station that lacked an elevator. The story of NYC subway stations lacking accessibility continues from last year when the MTA was sued for omitting elevators in station upgrades. In 2018 the MTA attempted to reconcile their accessibility woes by announcing a plan to install elevators in more stations, and by hiring an accessibility officer to oversee improvements. However, a recent study found only about a quarter of New York subway stations are fully accessible.
- January 29, 2019: New York subway: woman dies while carrying baby stroller on stairs – The Guardian
- January 29, 2019: A Mother’s Fatal Fall on Subway Stairs Rouses New Yorkers to Demand Accessibility – New York Times
- February 11, 2019: Where the Subway Limits New Yorkers With Disabilities – New York Times
- February 24, 2019: MTA threatens to cut number of NYC subway stations made accessible to the disabled – NY Daily News
- April 6, 2019: Subway fall victim’s cousin makes tearful demand for accessibility – AM New York
- May 16, 2019: Subway accessibility advocates sue MTA over station renovations – AM New York
- June 17, 2019: MTA must do the right thing – AM New York
- July 1, 2019: MTA under fire for lack of elevators at most subway stations – Fox 5 NY
- July 3, 2019: MTA looking to hire new executive as agency moves towards reorganization – NY Daily News
- July 2, 2019: ‘A long way to go’: A look at the MTA’s ‘accessibility desert’ in Bronx and Brooklyn – News 12 The Bronx
- July 6, 2019: Lawsuit claims MTA discriminates against disabled riders – Fox 5 NY
- August 1, 2019: Attorneys in MTA Disability Discrimination Suit Seek Mediation – Spectrum News NY
- August 2, 2019: MTA plans accessibility upgrades at dozens of subway stops, but has yet to reveal which ones – Curbed NY
Domino’s Lawsuit Sets Precedent: Websites and Apps Are Covered by ADA
In a lawsuit that was initiated against Domino’s in 2016, the plaintiff claimed the Domino’s website was inaccessible to blind users trying to order pizza online. In recent years there have been many cases like this, however very few make it through the court system to upper level courts. In this case a lower court found, that since the Department of Justice has not specified rules on how to make websites accessible, it would be a Constitutional due process violation to order Domino’s to meet these unspecified guidelines even though the ADA did apply to Domino’s website. The U.S. Ninth Circuit Court of Appeals disagreed, stating that Domino’s had “been on notice that its online offerings must effectively communicate with its disabled customers and facilitate ‘full and equal enjoyment’ of Domino’s goods and services,” thereby requiring them to abide by the ADA. However, the circuit court ruling failed to further outline any rules, sending the case back down to a lower court to determine if “Domino’s website and app provide the blind with effective communication and full and equal enjoyment of its products and services as the ADA mandates.” Many retailers throughout the US who have been under legal fire are seeking clarity on this issue to avoid future lawsuits. In July, the Retail Litigation Center and the National Retail Federation asked for the Supreme Court to rule on the Domino’s case, with the hopes of setting a standard to be used in ADA web accessibility claims.
- January 16, 2019: Ninth Circuit court: Domino’s pizza website is bound by ADA – Fast Company
- January 18, 2019: Ninth Circuit: Domino’s Website Required to Comply With ADA – National Law Review
- February 4, 2019: Due Process and Primary Jurisdiction Defenses to Website Accessibility Claims Fall Like Dominoes in the Ninth Circuit – National Law Review
- March 20, 2019: Robles V. Domino’s – Another Hurdle In Defending ADA Website Accessibility Lawsuits? – JD Supra
- April 1, 2019: “ADApt your Website”: Key Takeaways from the Domino’s Website Litigation – National Law Review
- June 13, 2019: Domino’s Files Petition for US Supreme Court Review of Unfavorable Website Access Decision – Lexology
- July, 1 2019: ADA questions remain over web accessibility cases and the lack of DOJ regulations – ABA Journal
- July 16, 2019: Retailers ask Supreme Court for clarity in ADA website claims – Chain Store Age
- July 16, 2019: Business groups urge Supreme Court to wade into ADA website litigation fray – Reuters
- July 17, 2019: Are E-Commerce Sites Covered by the Americans With Disabilities Act? Retailers Ask Supreme Court to Weigh In – Footwear News
- July 17, 2019: Does the Americans with Disabilities Act require business websites to be navigable by blind individuals? – Denton Record-Chronicle
- July 18, 2019: Group asks SCOTUS to overturn ‘profoundly wrong’ ADA ruling against Domino’s – Legal Newsline
- July 20, 2019: Do protections for people with disabilities apply online? Domino’s asks high court. – The Seattle Times
- July 22, 2019: Retail Groups Ask Supreme Court to Decide if Websites Must Follow Disabilities Act – CPA Practice Advisor
- July 25, 2019: Domino’s Would Rather Go to the Supreme Court Than Make Its Website Accessible to the Blind – Eater
- July 25, 2019: Domino’s Asks Supreme Court to Say Disability Protections Don’t Apply Online – NBC Washington
- July 25, 2019: A blind man couldn’t order pizza from Domino’s. The company wants the Supreme Court to say websites don’t have to be accessible – CNBC
- August 1, 2019: Latest Developments In Robles V. Domino’s—A Crucial ADA Website Accessibility Case With Broad Implications – JD Supra
- August 2, 2019: Domino’s takes its case for non-accessible design to the Supreme Court – ARS Technica
- August 2, 2019: Domino’s Fights Website Accessibility Ruling in Supreme Court, Social Media Weighs In – Popculture
- August 2, 2019: Domino’s asked Supreme Court to shut down the lawsuit filed by a blind man – Tech Observer
- August 5, 2019: Domino’s Pizza is locked in a legal battle over the future of web design – Fast Company
- August 5, 2019: Domino’s Pizza delivers a game-changing case to the US Supreme Court – Quartz
- August 6, 2019: Domino’s Could F’Up the Internet for People With Disabilities Because They Won’t Just Fix Their Website – Gizmodo
Kroger Avoids Litigation Through Website Remediation
Last month a New York judge dismissed a case that had been in the works against the supermarket chain Kroger. This was big news for other retailers looking to avoid web accessibility lawsuits as it was the first to be dismissed under a mootness defense. Kroger’s defense was that they had been abiding by WCAG 2.0 standards, which at the time the lawsuit was filed, were slightly outdated before WCAG 2.1 was released. In addition, Kroger updated its entire website to be completely accessible and committed to keeping it that way. Despite escaping litigation earlier this year, just this month Kroger made news again when they settled a disability discrimination lawsuit for $40,000.
- June 4, 2019: Judge Failla Concludes That Kroger’s Updated Website Moots ADA Lawsuit Over Accessibility for Visually Impaired – Lexology
- June 6, 2019: A ray of hope for ADA website defendants? N.Y. judge tosses case for mootness – Reuters
- June 6, 2019: As Summer Approaches, the SDNY Once Again Provides Hope for Businesses Exhausted by Repeated Website Accessibility Lawsuits – The National Law Review
- June 13, 2019: In ADA Website Accessibility Cases, Remediation May Be a Successful Defense – JD Supra
Bill C-81 Passes in Canada
In June of 2018 the Canadian federal government announced they would be introducing a new bill to help create a barrier-free Canada. Bill C-81, “the Accessible Canada Act: An Act to Ensure a Barrier-free Canada,” is Canada’s first national legislation on accessibility. This June, twelve months after being introduced, the bill was passed through the House of Commons and the Senate. The bill aims to create standards and regulations regarding accessibility for people with disabilities across the public and private sector including digital accessibility standards. Allowing the government to seek out areas that need improved accessibility and adjust regulations based on the needs of the time, which will help the government adapt to problems faced in the ever-changing digital landscape.
- April 22, 2019: Passing Bill C-81 is critical to making Canada accessible for all Canadians The Globe and Mail
- May 2, 2019: Senate committee votes to strengthen federal accessibility law – CityNews
- May 23, 2019: Ottawa will implement Senate proposals to strengthen accessibility law: minister – CityNews
- May 23, 2019: Canada’s first accessibility bill could become law next month, Minister says – The Globe and Mail
- June 7, 2019: Bill C-81, the Accessible Canada Act, Has Passed – McCarthy Tetrault
- June 21, 2019: Canada’s first federal accessibility legislation receives Royal Assent – Cision
- June 27, 2019: Youth with disabilities must steer new accessibility act – Toronto Star
- July 11, 2019: New federal accessibility law now in force – iPolitics
- July 16, 2019: Canada – New workplace accessibility standards finalised – Ius Laboris
The European Accessibility Act is Approved by European Parliament
This year the EU passed the European Accessibility Act (EAA) putting into place a framework of accessibility regulations, off which different countries can build. The EAA focuses on a group products and services, most of which are in the digital realm. The list includes products like computers, smartphones, tablets, e-readers, televisions, and services like banking and ATM services, websites and mobile apps. Some disability rights activists were disappointed that the act did not also include household appliances, or fully address some key concerns like transportation and building accessibility However the act was well received by Europeans with disabilities overall.
- August 11, 2018: Making key products and services accessible across the EU: Statement by Commissioner Thyssen following agreement between EU institutions – European Commission
- February 20, 2019: Access all areas: EU takes measures to make tech products and services more accessible – Cooley
- March 13, 2019: European Accessibility Act: a big step on a long journey – European Interest
- March 22, 2019: What You Should Know About the European Accessibility Act (EAA) – 3Play Media
- March 27, 2019: The Accessibility Act: Improving life for people with disabilities – Open Access Government
- April 11, 2019: All set for design for all! An update on the European Accessibility Act – Cooley
Uber and Lyft Hit with Lawsuits Claiming Lack of Access
The two ridesharing giants, Uber and Lyft, have come under more fire this year for not providing proper service to wheelchair users. Both companies have been sued in the past for disability discrimination. Where the plaintiffs claimed there was not equal access to wheelchair accessible vehicles, leaving users stranded for hours. Both companies have tried to improve their fleet of accessible vehicles, but it seems they will need to step up their game to avoid future litigation.
- March 20, 2019: Lawsuit Seeks to Force Lyft to Provide ‘Full, Equal’ Service to Wheelchair Users –KQED
- March 20, 2019: As It Speeds Toward IPO, Lyft Faces Federal Lawsuit For Disability Discrimination – Forbes
- April 2, 2019: Lyft, Uber face class-action lawsuits for disability discrimination – The Daily Californian
- May 6, 2019: Lyft Fighting ADA Compliance in Court – Triple Pundit
- May 24, 2019: It’s hard to get a wheelchair-accessible Lyft or Uber in most places. Here’s why. – Mashable
- June 11, 2019: Lyft’s wheelchair controversy: When ride-hailing falls short – CNET
- June 13, 2019: Uber and Lyft Overhaul Their Wheelchair-Accessible Vehicle Programs – Grit Daily
- July 9, 2019: Wheelchair users may soon have more chances to hail Lyft, Uber rides – San Francisco Chronicle
- July 9, 2019: Lyft expands wheelchair accessible rides in LA and SF – Engadget
Accessibility in Gaming: Microsoft’s Adaptive Controller, Expanded in Game Accessibility Options Becoming the Norm
After Microsoft’s release of their adaptive controller for the Xbox, there has been a huge push in the industry to make gaming accessible. To add to the adaptive controller, this year Microsoft leaked plans for a controller with a built-in braille display. Other big gaming companies like Electronic Arts and Ubisoft have made accessibility options a priority in new releases. This has led other smaller companies to follow suit, allowing players to adjust gameplay to fit their needs, with features like remappable controls, sensitivity settings, better and more readable subtitles, and color adjustments.
- January 14, 2019: Disabled video gamers find more options as EA, others expand choices – Orlando Sentinel
- January 17, 2019: It’s designers who can make gaming more accessible for people living with disabilities – The Conversation
- January 31, 2019: Gaming accessibility is the star of Microsoft’s Super Bowl ad – Engadget
- March 21, 2019: Gaming for Everyone: 6 Accessible Gaming Devices – PC Magazine
- April 2, 2019: Learning With: ‘Adaptive Video Game Controllers Open Worlds for Gamers With Disabilities’ – New York Times
- May 6, 2019: An Xbox controller with a built-in Braille display is Microsoft’s latest gaming accessibility play – TechCrunch
- May 9, 2019: Video games are a ‘great equalizer’ for people with disabilities – USA Today
- May 20, 2019: Ubisoft is making strides towards more accessible games – Digital Trends
- June 30, 2019: Microsoft’s Adaptive Xbox Controller Makes Gaming More Accessible – Now This News
- June 27, 2019: What does a truly accessible game look like? We asked the pros – Digital Trends
- July 16, 2019: How a West Virginia group helped make video games accessible to the disabled – The Washington Post
- July 28, 2019: Home News Gaming Intel’s new modular tech could revolutionize gaming – Tweak Town
- Concrete Genie Adds New Accessibility Options to Controls – Dual Shockers
- Concrete Genie Dev Adds New Accessibility Option Following Fan Requests – PlayStation Lifestyle
- Who better to review a game for accessibility than a disabled gamer? – Digital Trends
- PlayStation has a ‘massive internal push’ to improve accessibility in games, reveals dev – Brinkwire
- Audio Gaming Is About To Reach The Next Level – The Gamer
- Madden 20: Your Guide To The Accessibility Options – The Gamer
- Esports and Accessibility – Japan takes a step forward – Esports News
- Eagle Island Broadens Its Accessibility and Gameplay Features – Gaming Lyfe
Florida Shows That Governmental Websites Aren’t Exempt from Accessibility Litigation
Florida and New York have a history of website accessibility lawsuits. In 2018 the two states accounted for 2140 of the 2258 lawsuits filed throughout the entire country. It is not surprising, then, that in 2019 these lawsuits began targeting local government websites in Florida. Several central Florida municipalities have been targeted due to lack of accessibility of records posted on their websites. In many cases the records in question are scanned versions of old paper documents. The municipalities are now responsible for updating their websites to abide by ADA guidelines.
- January 2, 2019: Local governments on alert over lawsuits targeting ADA violations over website documents – Orlando Sentinel
- February 7, 2019: Flagler settles suit over website accessibility – Daytona Beach News Journal
- February 19, 2019: The Current Landscape Of Website Accessibility Cases Under The ADA In Florida – JD Supra
- February 20, 2019: Hernando County set to settle website accessibility lawsuit, one in a wave filed by prolific plaintiffs – Tampa Bay Times
- March 18, 2019: Florida Cities Move to Rework Websites After ADA Lawsuit – Government Technology
- April 2, 2019: Blind man suing Central Florida cities, counties over accessibility to records – WFTV
- April 3, 2019: ADA lawsuit filed against Longboat Key over website – Your Observer
- July 9, 2019: Brent Batten: County looks to settle with serial litigator over ADA noncompliant website – Naples Daily News
This Year in Accessibility Lawsuits: Hardest Hit Include Wineries, Art Galleries, and Restaurants
The story of website accessibility lawsuits has been in the news now for years. With many plaintiffs filing serial lawsuits against any non-compliant company they find. According to an analysis conducted by Seyfarth Shaw, in 2018 there were 2285 ADA website lawsuits filed in the US, which was up 177 percent compared to 2017. So far 2019 is looking to top that number. The list of targets only continues to increase, but the industries that have been hit hard this year are wineries, and art galleries.
- November 12, 2018: Winery Websites Must Comply With The Americans With Disability Act, But How? – Forbes
- February 18, 2019: Galleries From A to Z Sued Over Websites the Blind Can’t Use – New York Times
- February 19, 2019: A Spate of Lawsuits Is Targeting Art Schools for Failing to Comply With Disability Act Standards – ArtNet News
- April 3, 2019: Wineries being sued for non-compliant websites – WHEC
- April 17, 2019: As ‘Serial Plaintiffs’ Target Art Gallery Websites for Disability Act Violations, Some Dealers Are Settling—or Scrambling to Get Up to Code – ArtNet News
- May 8, 2019: ADA Restaurant Website Surfing Suits on the Rise – Modern Restaurant Management
- May 10, 2019: The Americans With Disability Act Of 1990 Poses Legal Challenge For Winery Websites Today – Forbes
- June 3, 2019: Wineries Struggle with ADA Website Compliance in Wake of New York Lawsuits – Wine Industry Advisor
- June 11, 2019: More Than 75 New York Galleries Are Slammed With Lawsuits for Allegedly Violating the Americans With Disabilities Act – ArtNet News
- June 18, 2019: Wendy’s served with class action over drive thru accessibility for the blind; McDonald’s battling similar cases – Cook County Record
- June 18, 2019: Did Santiago Abreu Actually Visit Riverbend Eatery? Does He Even Exist? – Westword
- June 22, 2019: A ‘blitz of lawsuits’ against Philly restaurants: Was it a ‘money grab’ or helping blind consumers? – The Philadelphia Inquirer
- July 2, 2019: Wine, Widgets & Website Accessibility – Wine Industry Advisor
- July 15, 2019: Sports Venues and the Americans with Disabilities Act – The National Law Review
Accessibility in Politics: From Campaigns to Voting
Coming off the midterm elections back in November, accessible voting has been a hot topic this year. With approximately one fifth of eligible voters in the US having a disability, accessibility in polling places is crucial for a large part of the vote. Many states and municipalities already have laws in place about accessible polling places, while others face lawsuits when they fail to adhere to standards. However, it is not uncommon for the disabled to be lost and forgotten on the political stage. This was solidified last month when in the first two Democratic debates not a single candidate mentioned people with disabilities.
- November 2, 2018: How people with disabilities are kept from voting — and what you can do about it – Mashable
- February 20, 2019: Will Presidential Candidates Remember the Voting Power of People With Disabilities? – Rewire News
- March 12, 2019: Justice Department reaches agreement with Harris County to ensure polling place accessibility for disabled voters – The Texas Tribune
- March 13, 2019: What Is Accessibility for Voting? The Global Innovations Driving Change for Disabled Voters – Voices
- June 21, 2019: County to host eighth voting system demonstration, aimed at assessing accessibility – Pittsburgh Post-Gazette
- June 26, 2019: Not one 2020 candidate has a website that is accessible to the blind – Vox
- June 27, 2019: How the 2020 Candidates Have (and Have Not) Included People With Disabilities – Yahoo
- June 28, 2019: Preserving the Private Vote? State Adopts New Policy on Accessible Ballots – Maryland Matters
- June 28, 2019: The Candidates’ Silence on Disability Rights During the Debates Is Nothing New – Rewire News
- July 10, 2019: Voter Turnout Surged Among People With Disabilities Last Year. Activists Want to Make Sure That Continues in 2020 – Time
- July 12, 2019: Disabled voters left behind in push to amp up 2020 security, advocates say – Guardian
- July 13, 2019: Touch-screen technology boosts National Disability Voter Registration Week – The Saratogian
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