For years, law enforcement was criticized for being a closed and unapproachable society. Studies showed that too often police officials took a “we know what the priorities for public safety need to be better than the community does” approach. It was repeatedly demonstrated that a stunning misalignment existed between agency perceptions of citizen concerns, and actual citizen concerns. The take away for us was that positive and regular interaction with[…]

READ MORE about Taking Control of Your Agency Image – Mobile Apps and Policing