The use of mobile devices has grown significantly in the last few years. In a recent Pew Research report, 46% of respondents said they could not live without their smartphone; earlier research had 44% of respondents reporting that they sleep with their phones. Google has extensively studied mobile search and app use and has coined a new term: “micro-moments.” These micro-moments are defined as “the I want-to-know moments, I want-to-go[…]
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Taking Control of Your Agency Image – Mobile Apps and Policing
For years, law enforcement was criticized for being a closed and unapproachable society. Studies showed that too often police officials took a “we know what the priorities for public safety need to be better than the community does” approach. It was repeatedly demonstrated that a stunning misalignment existed between agency perceptions of citizen concerns, and actual citizen concerns. The take away for us was that positive and regular interaction with[…]
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